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Alexa.io Platform

Enhance business CX with AI automation

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Alexa.io brings all your customer conversations into one place. From WhatsApp to email, manage every interaction in a unified omnichannel inbox powered by intelligent automation.

Our platform is built for marketing, sales and support teams that want to work faster and deliver personalised experiences at scale. With a few clicks you can connect popular channels, build smart bots and track engagement across the customer journey.

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Core Platform Capabilities

Omnichannel Inbox

Consolidate WhatsApp, Messenger, Instagram, SMS, Email and more into a single workspace so agents never miss a message.

Automation & Bot Builder

Design workflows and chatbots with our visual builder. Automate common queries, route conversations and trigger tasks with ease.

Contacts Management

Store unlimited contacts, segment audiences and sync data with your CRM to keep every profile up to date.

Analytics

Monitor team performance, channel metrics and campaign ROI with real‑time dashboards and easy reporting tools.

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AI Features

  • AI Hub with intelligent routing and suggestions
  • Bot Assist to draft responses automatically
  • Voice integration and IVR with Arabic support
  • Agent group chat and ticketing for collaboration
  • Integration with Google services and eCommerce platforms

Whether you're running a single store or a multi‑national enterprise, Alexa.io scales with your needs. Build custom integrations with webhooks or HTTP requests and connect to CRMs, payment gateways and social channels without limits.

Works With Your Favorite Channels

WhatsApp
Messenger
Slack
Intercom

Plus many more including Telegram, Viber, WeChat, Line, SMS, Email and web chat widgets.

Frequently Asked Questions

Sign up for a free trial to explore the full platform. Connect your channels, invite team members and start automating conversations within minutes.

Absolutely. We support direct integrations with popular CRMs and eCommerce systems and offer webhooks and open APIs for anything custom.

Yes. Our IVR and voice features include high quality Arabic options so you can serve customers in their preferred language.

We follow strict GDPR practices and provide encrypted data storage. You remain in control of your conversations and files at all times.

Ready to see Alexa.io in action?

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