("alexa360", "Owner", "we", or "us") provides an online software platform that allows developers, individuals, companies and agencies (the "Customers") to build, manage and host chatbots. These Terms of Service (these "Terms") shall govern the use of alexa360 ("alexa360", "The Application", "Service").
By clicking on the "I Agree" button, registering for an account, downloading the App, using the Services, or participating in any interaction facilitated by the Services, you acknowledge and agree to be bound by these Terms of Service. If you do not agree, you must refrain from accessing or using the Services. This Agreement applies to all users of the Services, including, without limitation, browsers, vendors, customers, merchants, content contributors, business owners, and agencies.
alexa360 provides a platform for creating and deploying automated chat flows across various messaging services, social media platforms, and other third-party integrations. By accessing or purchasing our Services, you agree to abide by this Agreement. In cases where a separate written agreement governs your use of the Services, that agreement will take precedence if conflicts arise.
To access the Services, you must register and create an account ("Account"). You agree to:
If you suspect unauthorized account use or a security breach, you must notify alexa360 immediately at support@alexa360.io.
a. Business Owners: Individuals or entities that use alexa360 to market, support, or develop their business.
b. Agencies: Third-party service providers managing alexa360 accounts on behalf of Business Owners.
Agencies must:
Business Owners retain ultimate responsibility for the account and payments.
User-generated content includes all materials uploaded, submitted, or shared through alexa360. You are solely responsible for ensuring:
alexa360 reserves the right to remove content that violates these terms.
By using alexa360, you consent to receiving messages, reminders, and notifications via email or SMS for the purposes of:
You may opt out of communications by emailing support@alexa360.io or managing your settings.
Users may not use the Services for unlawful activities, harassment, spamming, or violating third-party rights. Examples of prohibited activities include, but are not limited to:
Violations may result in account suspension or termination.
All subscription plans, usage-based fees, and payment terms are outlined on our website (https://alexa360.io). Payments are processed via a third-party payment provider.
Refund Policy: Refunds will be issued in compliance with Kuwait Consumer Law.
We may terminate or suspend your account for any reason, including violation of these Terms. Upon termination:
You may cancel your account by contacting support@alexa360.io.
All intellectual property rights associated with alexa360, including trademarks, copyrights, and proprietary software, remain the exclusive property of alexa360. Users retain ownership of content they create but grant alexa360 a license to host and process it as part of the Services.
You agree to indemnify alexa360 and its affiliates from claims or liabilities arising from:
Governing Law: These Terms are governed by the laws of Kuwait.
Dispute Process: In the event of a dispute, users agree to resolve issues through mediation before initiating legal action.
alexa360 reserves the right to update these Terms of Service at any time. Significant changes will be communicated via email or platform notifications. Continued use of the Services constitutes acceptance of the updated terms.
You consent to receive all communications, including updates to these Terms, electronically.
For questions about these Terms of Service, contact us:
Email: support@alexa360.io